I'm such a soft touch

I'm such a soft touch...I called to cancel my Tivo service (for one of the two boxes), and they convinced me not to.

Here are my reasons to cancel:

1. The box is broken, and
2. It won't work with our new cable set up.

Anyway, the guy was pretty technically savvy, and had a lot of power (to waive fees, send me free stuff (including another box), etc., etc.). He convinced me that:

1. It was not broken (or it could be fixed), and
2. It will work with our new cable set up.